Frequently Asked Questions
Get answers to your questions
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Ans: PetSeva is a digital platform for veterinary doctors, pet parents and other associated veterinary services. Here you can avail online appointment services of registered veterinary doctors and clinics.

Ans: Search through ‘Find Doctors’ to find the suitable veterinary doctor for your pet, select the available slot from their calendar and schedule an appointment.

Ans: No, however you need to provide your mobile phone number for your appointment confirmation. Once an appointment is confirmed, the account will be created on your phone number and you can access your appointment management by logging in to your account through SMS or you can generate your password.

Ans: Yes, we do not prevent you from looking at the doctors or clinics profile, information and their availability. Our aim is to assist you in knowing your doctor and getting an online appointment done for a visit to a doctor or a clinic.

Ans: Your appointment details will be available in the dashboard of your registered account. You can navigate and access the details in it.

Ans: Yes, you can reschedule your appointment once till a day prior to the appointment date without any additional charges. The reschedule is however based on the doctor’s availability.

Ans: If you would like to offer online appointments, then schedule your availability in your calendar and start accepting online bookings after due verification by us.

Ans: Login to your account through mobile number either through password or OTP. In the dashboard, you can see an option to manage and edit your profile option.

Ans: If you forget your password, you can generate a new password through the ‘forgot password’ option or login through OTP.